Our contact hours are Monday-Saturday 8:00 am to 6:00 pm CST. Any emails sent afterwards will be answered the next business day.
✦✦✦✦Please DO NOT leave a message saying Ship immediately". We ship all
orders 2-3 business days after purchase, Monday-Friday to accommodate the quantity
of the orders we receive daily. No exceptions
.
✦✦✦✦All sales are final.We do not send shipping confirmations. We ALWAYS ship 2 business days after,unless you ordered a custom listing. So always check your Paypal transaction for the tracking number to locate your package.
✦We only refund items that were incorrectly sent or missing from your
order (Not Broken) it MUST be reported to us within 48 hours of order
being delivered.
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✦The items we sell here are VERY INEXPENSIVE. If we make the unfortunate human error of incorrectly shipping an item, we will either refund it, or reship a replacement with your next purchase,(WE ABSOLUTELY WILL NOT RESHIP UNLESS YOU WANT TO PAY THE SHIPPING COST, 1ST CLASS SHIPPING FOR 3 OUNCES OR LESS IS $2.54) It is your option. It MUST be reported to us within 24 hours of order being delivered. These terms are final.
Follow us on instagram @ Candyblingmachine_ to watch for changes,info,
and new items!
✦ WE DO NOT COMBINE SHIPPING FOR ORDERS PLACED SEPARATELY
✦We do not separate, swap out, part out or add extra's.
✦We reserve the right to cancel orders at any time.
.
✦You can always find us @ www.candyblingmachine.com, even if you don't see us here.
✦✦✦✦✦✦✦CUSTOMERS THAT ARE RUDE OR LEAVE UNJUST FEEDBACK WILL BE BLOCKED FROM FUTURE PURCHASING
Payment
We accept all major credit cards
✦
Shipping
We do not change shipping addresses as this forfeits
our seller protection with Etsy and Paypal. Please make sure you enter
your address correctly into PayPal and get the address verified to avoid
any issues, it is not our fault if you type in your address
incorrectly.
All Items
purchased separately will be shipped separately (NO exceptions).
All items are shipped from our location in Indiana and we only ship on
business days (M-F). Generally, we ship first class mail via USPS
(United States Postal Service) If you reside in the US then you should
receive your package within 2-5 business days after it has been shipped,
international times can vary from 7 days to 3 or 4 weeks, via USPS.
Please note, these shipping times are only an estimate, and they are
directly from the United States Postal Service, we cannot and will not
give you an exact date on when to expect your package since we have no
control of USPS and their practices.
We are not responsible for late or lost orders.Please keep in mind, packages are not considered "lost" by USPS unless
they have not been received for 30 days domestic, and 90 days
international, since shipping times can vary please don't assume your
package is lost if it does not get to you in the "specified" time frame,
there could be a slight delay depending on USPS shipping times. We do
not refund lost orders, please select shipping insurance to secure your
order.PRIORITY SHIPPING IS NOT GAURANTEED FOR STATED SHIP TIME, ONLY EXPRESS.
Shipping is costly and we remain non-liable for addresses entered incorrectly.
Refunds and Exchanges
✦We do not cancel orders after they have been placed.✦We only refund items that were incorrectly sent or missing from your order, it must be reported to us within 24 hours of order being delivered.
✦We only refund orders with errors, we do not ship replacements.
✦.We do not refund items damaged during shipment, we encourage you to buy insurance offered in our shop.